Do you provide catering services?
We will be providing catering services at select locations in the near future. To be the first to know when we launch catering and to receive exclusive offers, sign up for our eclub and become an official Howlin’ Head!
Online Ordering
What if I need to change or cancel my online order after I've placed it?
Online orders placed on HowlinWillys.com for immediate or future pick-up/delivery cannot be changed or canceled.
Who should I contact if I have an issue or question about my online order?
Please refer to our feedback page regarding online orders placed through HowlinWillys.com. If your order was placed through a 3rd party (like DoorDash or UberEats), please contact them directly.
Fundraising
Does Howlin’ Willy’s have any fundraising options?
We do! Along with Willy’s Mexicana Grill, we have several different fundraising options depending on the type of event and/or organization, from school partnerships, spirit nights and more! Please email community@willys.com with details on your request.
How much advance notice is required for fundraising a request?
Requests should be made 2 weeks in advance, although we will do our best to accommodate last minute requests. For larger sponsorships, we need at least 3 months in order to get the full value of sponsorship with marketing materials.
Do you partner with any organizations?
While we have smaller partnerships with school organizations and colleges, both Howlin’ Willys and Willys’ Mexicana Grill partner on a larger scale with the Boys & Girls Club of Metro Atlanta.
Allergens/Menu
Where can I find nutrition facts?
View all our up-to-date nutrition facts on the Howlin’ Willy’s nutrition menu.
Email & Text Coupons
How can I get exclusive deals via email?
Sign up for our Howlin’ Willy’s eclub to get insider information and exclusive offers.
How do I redeem my emailed coupons?
To redeem in-restaurant, present the printed coupon or show the offer from your mobile device to the cashier at the time of payment.
How do I update my email preferences?
When opening an email from us, scroll to the bottom of the email to find the “update your preferences” link.
Why aren't I receiving my emails?
Please check your spam or junk folder and add 411@willys.com to your safe sender list. If that isn’t the issue, it’s possible your email became inactive if our emails have not been opened in more than six months. If this is the case, we welcome you to rejoin our eclub to start getting insider deals.
How do I unsubscribe from emails?
When opening an email from us, scroll to the bottom of the email to find the “unsubscribe from this list” link.
Franchising
Are you planning to franchise?
There are no plans to franchise as we enjoy keeping this a family organization.